Site outage

Incident Report for Center for Open Science

Postmortem

A spike in resource consumption ran the database out of memory, causing it to be evicted. No existing data was lost, and the WAL was preserved, but it was unable to restart automatically due to a bug in the configmap.
Said bug has been patched, and cluster maintenance will be performed tomorrow, Aug 10 2019, at 2100 EDT, to allocate more resources.

Posted Aug 09, 2019 - 16:09 EDT

Resolved

This incident has been resolved.
Posted Aug 09, 2019 - 10:00 EDT

Investigating

We are currently investigating this issue.
Posted Aug 09, 2019 - 09:34 EDT
This incident affected: Open Science Framework (osf.io).